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FAQ

Frequently Asked Questions!

Below is the list of frequently asked questions. Please go through it first if you need any information or assistance on the product. Also feel free to contact us if you do not found information on what you are looking for.

How do I update the Delivery area plugin?

Any plugin purchased from Envato / Codecanyon can be updated automatically from the back-end in a single click with help of Envato Market Place plugin. This is the official plugin maintained by Envato itself to help WordPress site owners to update plugins purchased from codecanyon in a single click. You will need to install this free plugin first and configure it. After that, you’ll see a list of all the products you purchased from Envato marker in the backend with a Download / Update plugin. You can fresh download or update the plugin in a single click.
Please use this plugin to update other plugins, this method is recommended by Envato Market place itself. You will only need to do once time configuration and then any plugin update will be done on a click.
Envato Marker Place Plugin Download Url : https://envato.com/market-plugin/

How can I define the delivery area?

You can define the delivery area by below given ways:

Continent
Subcontinent
Country
Zipcode
Drawing
By Distance from Store

Can I define delivery area for a selected Products only?

Yes, you can select the delivery area for selected products.

Please navigate to the “Select Collection Products” and select the “Selected Products” option from in this section, after enabling in this option you can see one more option is visible “Choose Products”, select products from here that will be associated this collection.

Can I define delivery area for a Specific Product Categories ?

Yes, you can select the delivery area for a specific product categories.

Please navigate to the “Select Collection Products” and select the “Products With Specific Categories” option from in this section, after enabling in this option you can see one more option is visible “Choose Products”, select products from here that will be associated this collection.

Is it possible to define delivery area by using a Drawing polygon?

Yes, You can draw your area on a map by using a polygon tool where you are able to ship the product.

Please navigate to the  “WP Delivery Area Plugin -> Add Collection” page and go to the “Draw Product Delivery Area (Optional)” section, in this section google map is displaying, here two buttons “Stop Drawing” and “Draw a shape” are given on the map. Please click on given tool “Draw a shape” for draw delivery area on the map.

Is it support Comma seperated Zip code area define?

Yes, Providing a comma-separated zipcode is preferred and recommended method for specifying the delivery area.

Product Availability By ZipCode Area

Can I customize the drawing Polygon shape property ?

Yes, you can customize the drawing Polygon shape property.

Delivery area polygon’s properties

Can I customize Delivery Area Map?

Yes, you can customize the delivery area map.

Please navigate to the “WooCommerce Delivery Area Pro -> Plugin Settings” page scroll down to the “Product Availability Map ( On Product Page )” and customize it according to your requirements.

Can I customize shortcode Delivery Area Map?

Yes, you can customize shortcode delivery area map according to you.

Please navigate to the “WooCommerce Delivery Area Pro -> Plugin Settings” page scroll down to the “Global Delivery Area Map ( Using Shortcode ) Settings” and customize it according to your requirements.

Is google maps api key is mandatory to insert?

Yes, plugin functionality completely depends on the google maps api key. So it is a must to create an API key in google console. You can use this URL to create an API key https://bit.do/exMdL.

Is it necessary to attach the billing account for Google API key?

Yes, Since 16th June 2018, Google Maps requires Billing Account attached to the google maps api key so please create a billing account and attach with your key.

https://cloud.google.com/maps-platform/user-guide/

Can I display a Delivery Area Search bar like a premuim brands?

Offcourse, you can display Delivery Area search bar like a premium brands by using a shortcode [delivery_area_form]

Can I display my defined delivery areas markers or Draw area location on a Google Map?

Yes, you can display all the defined zip codes and draw area on a Google map by using a shortcode [delivery_areas]

Is plugin is available for magento, shopify, opencart Ecommerce ?

No, Plugin is available only for a wordpress and it is fully Woocommerce Compatible.

Can I restrict the delivery area search according to the selected country?

Yes you can make google search auto suggestions and restrict the search to the selected country only.

My Country have no Zip codes, Can I use your plugin in this case?

Yes, In your case you have to define the delivery area at the collection and need to select the “Via address” radio button at “Enable Order restriction on Checkout Form”.

Can I display Delivery Area Enquiry Form on selected woocommerce page?

Yes, you can display Delivery Area Enquiry Form on the selected woocommerce page.

Navigate to the “Display Delivery Area Enquiry Form” in the plugin setting page and select woocommerce page according to you.

Can I display message on a drawing on click event?

Yes, you can display a message on a drawing on click event

Can I redirect the customer to the drawing click event?

Yes, you can redirect the customer to the drawing click event.

Can I redirect to shop page if when area specified in short code form by customer is available for delivery ?

Yes, you can redirect to the shop page if when area specified in shortcode form by a customer is available for delivery.
This redirection works on global shortcode form only not from default woocommerce pages.

Can I redirect customer when area specified by customer is not available for delivery ?

Yes, you can redirect customers when the area specified by a customer is not available for delivery.
This redirection works on global shortcode form only not from default woocommerce pages.

Can I customize the shortcode delivery area form?

Yes, you can customize the shortcode delivery area form.

You can customize the shortcode delivery area form, from the plugin setting page according to your requirements.

Can I customize the delivery area form UI settings?

Yes, you can customize the delivery area form UI settings.

You can customize the delivery area form UI settings, from the plugin setting page according to your requirements.

Can I enable order restriction on woocommerce checkout form.

Yes, you can enable order restriction on woocommerce checkout form.

Navigate to the plugin setting page, enable the “Enable Order Restriction” checkbox and select the order restriction option from “Zipcode/Address For Checking On Checkout Page” as per your requirement.

Can I Hide Delivery Area Form And Product Availablity Tab for specific Products ?

Yes, you can hide the Delivery Area Form and Product Availablity Tab for specific Products.

In the edit product page navigate to the Woo Delivery Area Pro meta box now click on the given checkbox of disable ‘Shipping Enquiry Form’, and ‘Product Availability Tab’.

Can I hide product availablity tab from all products ?

Yes, you can hide Product Availablity Tab from all products.

Navigate to the ‘Delivery Area Form UI Settings‘ and enable “Disable Product Availability” in the plugin setting page.

Can I change Shortcode Delivery Area Enquiry Form Template ?

Yes, you can change Shortcode Delivery Area Enquiry Form Template.

Navigate to the “Choose Template For Delivery Area Enquiry Form (Shortcode)” in the plugin setting page and select form template according to your choice.

Can I change Delivery Area Enquiry Form Template ?

Yes, you can change Delivery Area Enquiry Form Template.

Navigate to the “Choose Template For Delivery Area Enquiry Form” in the plugin setting page and select form template according to your choice.

Can I display product Listing on shortcode delivery area search form ?

Yes, you can display product Listing on shortcode delivery area search form.

Navigate to the “Choose Template For Delivery Area Enquiry Form (Shortcode)” enable the given checkbox to display “Enable Product Listing” on check delivery area form.

Can I display Locate Me Button on shortcode delivery area search form ?

Yes, you can display Locate Me Button on shortcode delivery area search form.

Navigate to the “Choose Template For Delivery Area Enquiry Form (Shortcode)” enable the given checkbox to display “Enable Locate Me Button” on delivery area search form.

How to register google maps API key?

Go to Google Maps API console and create it there. We have a guide Important Changes in Google Maps for troubleshooting related to Google Maps API keys.

Do we have Live Demo?

Yes, please navigate to the Woodelivery Area Live Demo header menu to see a demo, and also you can mail us at hello@flippercode.com for any pre-purchase query.

Do we have Documentation ?

Yes, please navigate to the Woodelivery Area Tutorials header menu to see a demo, and also you can mail us at hello@flippercode.com for any pre-purchase query.

Do we have offer refund?

Yes, you can get it at any time if the Pro version is not suitable for you.

For a refund request please click here.

Do we have offer customization?

Yes, you can mail us your requirements at hello@flippercode.com.

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